FAQs

Ryan Roofing

Have a roof-related question? We have the answer! Check out our FAQs below to learn more about our company and services.

  • What is hail damage?

    Hail comes in different shapes, sizes, and velocities. When these rock-hard ice pellets hit your home, numerous hail damage patterns can be formed. Severe hailstorms can cause granular bareness on shingles, holes in your siding, or broken glass. In less volatile circumstances, your shingles may become softened, your siding can become chipped, cracked, or dented, and water leakage can form from compromised materials on the exterior of your home. This could threaten you and your family's comfort and safety. Reach out to Ryan Roofing for roof repair today!
  • Do I need someone to inspect my home for hail damage?

    It's highly recommended that you contact a hail damage specialist for a thorough inspection of your home. Many types of damage can only be detected by trained eyes. Ryan Roofing provides a no-obligation inspection for hail damage and can make recommendations regarding the best way to move forward. Reach out to our roofing contractor today!
  • When is the right time to call a hail damage specialist?

    It's important that you call a hail damage specialist immediately after your home is hit by a storm. This is especially important if you have insurance because all damage must be recorded and documented for claims. When your roof is damaged, choose one of the top roofing companies in the area.
  • Do I still need a professional inspector even if I don't see any hail damage on my roof and siding?

    Except in severe cases, hail damage to roofing and siding is very difficult to spot unless performed by a hail-damage specialist. Hail damage that is not obvious to the naked eye can be as dangerous as visible damage. When hailstones hit your roof, it causes a soft spot where the outer layer of granules will be very loose. Over time, the granules in these damaged spots will fall out, causing your roof to age and deteriorate drastically. This may also be true for siding and windows. Waiting will only worsen the damage, so call our roofing contractor immediately for an inspection.
  • Is hail damage covered by a manufacturer's warranty?

    Most manufacturers, home builders, and home contractors do not include hail damage in their warranty. For more information, reach out to our roofing contractor at Ryan Roofing today.
  • What damages should I report to my insurance?

    It's extremely important to properly inform your insurer of the full extent of the damage in order for them to accurately compensate for all losses covered. Reach out to Ryan Roofing to discuss your roof repair needs today.
  • Will filing a hail damage claim raise my insurance rates?

    No, you will not pay higher insurance rates! Most people are shocked to learn that acts of nature, like hail damage claims, absolutely do not cause an increase in insurance premiums. The reason is that hail damage is not under your control like a car accident might be, according to insurers. The insurance rates for your city, county, or even state might rise as a whole. Tornado damage, hail damage, and wind damage claims will not increase your rate by themselves, since they are all acts beyond your control. For more information, reach out to one of the top roofing companies in the area today!
  • Are claims filed by the policyholder less likely to be approved?

    The insurance adjuster works for the insurance company, and it is their job to ensure that they are paying out as little as possible for claims. This does not mean that if there is unavoidable proof of the damage, they won't pay out; it simply means that unless they can be given clear evidence of hail damage, they will deny the claim.

     

    Since most homeowners do not know what those signs are and how to identify them to the adjuster, it is best to have one of our experienced, expert roofers with you to ensure that the hail damage is clearly identified and documented with the adjuster so that your claim is approved. The angle, path, and direction of the hail matter in addition to the size and speed of the hail. If your residence or structure of any kind has a tall and/or high-pitched roof, the insurance adjuster will normally only use binoculars to view your roofing damage. Or they sometimes put up a ladder, but in most cases they do not fully view the roof. In the same manner, the adjuster may not look directly down to the surface as an experienced roofing contractor would.

     

    If you have an experienced roofing professional present during the adjuster inspection, we can greatly increase the probability of your claim being approved by using pictures of not only the roof, but also of the other damage present in vents, gutters, AC units, and even siding. Our experienced professionals use chalk circles to highlight the dings and dents. We also provide the insurance adjuster with the accurate dimensions and pitch of your roof to make sure the proper calculations for size and "squares" of your roof are given so that the proper cost is agreed upon. This is critical when making sure you are being compensated appropriately for the claim.

  • Do you offer free inspections?

    Yes, we offer free inspections. We don't look at roofs from the ground. Our experienced roofers get up on the roof and thoroughly inspect for evidence of damage to your roof. We don't charge for our inspections, whether we identify the damage or not. Although we recommend that you stay on the ground for your own safety and leave the roofing inspection to experienced roofers, we do like for you to be present during our inspection. We use our cameras to take pictures of your roof, and then discuss our findings with you safely, back on the ground.

     

    Many times during a FREE inspection, we may not find hail damage that we were called for, but in some cases, we will see normal roofing degradation that needs to be addressed before the roof begins to leak, and we show the proof with photos. Following the inspection, we can schedule a roof repair service if needed!

  • Can I file a claim even if my roof is not leaking?

    Yes, you can file a claim without a leaking roof! Most people don't realize that there is only a small window of opportunity to make a claim for hail or storm damage after the storm occurs. If you wait for more than six to 12 months when you might actually have a leak, it will be a missed opportunity and could cost you a lot of money. Hail damage in most cases will not cause a leak right away, so if you wait for the leak, you could be too late! Reach out to our roofing contractor to schedule an inspection today.